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Payment and dispatch

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Deliveries are made within Germany and in the following countries: AT BE BG DK EE FI FR GR GB IE IT HR LV LT MT PT RO SE SK SI ES HU CY.

Dispatch shall not be made to Islands.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

We do not charge any shipping costs.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

Europa / EU:
up to 10 kg 14,90 €
up to 20 kg 19,90 €
up to 30 kg 24,90 €
up to 40 kg 29,90 €
up to 50 kg 89,90 €
up to 70 kg 99,90 €
up to 100 kg 119,90 €
up to 200 kg 199,90 €

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 1-4 days, in case of foreign deliveries, within 4-7 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

Payment in cash at the time of collection
-  Prepayment via transfer
Cash on delivery (plus COD charges 8,90 € )
Payment via PayPal
Payment by invoice

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
-  Payment via PayPal

 


Further details on payment

 

We reserve the right to make the delivery only against prepayment via transfer in isolated cases.
Payment by invoice is only for authorities and public institutions.

The invoice amount is to be settled at the time of payment on invoice within 14 days.

Our bank account:

Sparkasse KölnBonn
IBAN: DE43 3705 0198 1932 8930 33
BIC: COLSDE33XXX

In case of questions, please contact us at the contact details mentioned in the Legal Notice.
 

 

The estimated shipping costs can only be used if the basket is not empty.